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Custom: the Hi-Tech Solution Company that has simplified the lives of millions of people. Since 1992, the Italian company has completely renewed the world of printing and scanning systems, becoming a key global player for the retail market, public transport, lotteries, banking, entertainment and the industrial and self-service sectors. “Innovating means making technology simple to use and available to all in order to improve a daily life situation.” Key words are speed, security and control. Printing, barcode reading and scanning are primary and fundamental phases for the entire process of data and information sharing. These are crucial elements in many markets, such as logistics, retail, travels, but also and above all medical and health. This is the approach to innovation that Carlo Stradi, President & CEO of Custom, has pursued ever since Custom was founded. Air tickets, coupons, parking tickets, ATM receipts, cinema tickets and shops, restaurant and hotel receipts: if anyone has one of these items on them, it is very likely to have been printed by Custom. The company is now a key international player for all printing and scanning solutions. Founded in Parma, in 1992, by Carlo Stradi and Alberto Campanini, Custom is now a Hi-Tech Solution Company that integrates skills, know-how and technology to offer the market solutions that bring hardware, software and services into synergy. From Italy, the company has continued to grow and expand, becoming a Group that offers the broadest possible range of solutions for various vertical and specialized markets.
Thanks to a global footprint with more than 200 engineers and 100 software developers, Custom expertise is available in over 76 countries; focus on more than 16 different fiscal markets and multi sector solutions in RETAIL & HOSPITALITY, PUBLIC TRANSPORTATION & LOGISTIC, BANKING & FINANCE, MANUFACTORING, LOTTERY & BETTING, SELF-PAYMENT & INFO KIOSK, AIRPORTS. Custom is able to plan and provide complete solutions thanks to its know how, and to channel partners’ expertise. Relying on a wide range of solutions and expertise in different but synergic vertical markets, CUSTOM will bring a real plus offering solutions that support and develop all kinds of needs.
Covid has changed consumption habits forever, accelerating the adoption of technologic tools on a large scale. The new start is irregular and asymmetrical, and this is why organizations as Custom, with the expertise and excellence that characterize the Group, make the difference. Custom, an international player, has recorded a major increase in all self-service solutions designed for public services automation in retail, large-scale distribution and healthcare sectors.
Year of establishment:
2008
Number of employees:
FROM 100 TO 499 EMPLOYEES
Annual turnover:
over 25 milion Euro
Reference year of turnover:
2021
Export turnover:
From 75.000 to 250.000 Euro
Activities:
Manufacture of computer, electronic and optical products
Manufacture of computers and peripheral equipment
Manufacture of consumer electronics
Manufacture of weighing machinery and automatic goods vending machines
Intermediation service activities for non-specialised retail sale
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Company:
CUSTOM SPA
Web site:
Address:
VIA BERETTINE 2/B
City:
FONTEVIVO (PR)
Zip Code:
43010
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Retail sector - Mate Up | Markets: retail
Custom Group presents Mate Up, the self-order kiosk for all merchant categories.
With this solution you can order and pay with complete autonomy, as well as ensure many other advantages for the store and customers. The Covid-19 pandemic and consequent emergency have changed the way people interact, as well as our buying habits and use of stores. From a perspective of positive perception, these events have helped accelerate a digital transformation that was starting to change our lives.
We are faced with a situation where automatic solutions aim at reducing times, costs and waiting and at intercepting and satisfying new customers, playing an increasingly central role. This is the case of Mate Up, the new self-order kiosk in retail Custom range that answers to specific needs: the complete kiosk to order and pay. No queues, increased efficiency and maximum autonomy.
Mate Up can be easily integrated with multiple peripherals to increase system functionality and provide a range of interactive services to increase customer satisfaction. In addition, with flexible configuration and installation options, this kiosk is perfect for companies that require customized projects. This solution increases the store’s profitability and reduces queues, especially in peak work periods, with the benefit of speeding up cash tills, and it is very useful for all seasonal activities, especially in places that often experience a boom in flows.
Equipped with a 21.5” back-projected capacitive touchscreen vandal-proof, Mate Up has a really robust steel structure (variable thicknesses) with integrated barcode reader Custom KBR2D-C and with an 80mm Custom printer. A complete solution offering to users an easy and effective order and pay instrument. Available both the Windows version and the Android version.
Industrial sector - VKP80 printers | Markets: self-service kiosks, banking machines and cash dispensers, gaming machines, parking meters, vending machines, queue management systems
VKP80 has marked the habits in Kiosk Printers and revolutionized the worldwide market. Top seller and up-compromising from 2005. More than 500.000 sold units. The VKP family achieved the best reputation in the field of self-service thermal printers kiosk players and self-service industries; it has exclusive features becoming the main sturdy point of reference on the market. It’s the most compact and rich in new functions and technologies, such as the new highly performing processor and the long life printing head (the best M.T.B.F.). VKP is equipped with the most innovative technology and it has become a trendsetter thanks to its green paper mouth. It is used in more than 56 countries around the world and, in more than 10 years, it has been the protagonist of the best references and case histories. VKP is the only one kiosk printer able to have anti-jamming system with printer clean command and jam removal, automatic ticket eject, able to work in fiscal markets too, thanks to the experience that Custom has in more than 15 different fiscal markets. Custom printers are spread all around the world and can manage many international fonts. An example? Thanks to the latest updates, VKP can speak also Greek, Bosnian, Croatian, Czech, Hungarian, Polish, Romanian, Serbian, Slovakian, Turkish and Arabic. Aside the historical version VKP80II, on the market it is also present VKP80III, a further evolution and even more compact printer, suitable even to really thin kiosks.
Retail sector - Silk PC | Markets: retail
The fastest and the compact ANDROID™ PC POS with an innovative and refined design, that offers retail and Ho.Re.Ca. sectors high performances without compromising the design. The result is the immediate improvement in every step of sales and purchases through a huge 13.3'' or 15.6'' display, a handy customer display and a refined base that meets the most complex needs of the modern and essential design. SILK was developed with the aim of supporting in the best way the software PosA, by creating the chance of having an interface for the sales data analysis for a better management of the performances.
Retail sector - K3 printer | Markets: retail
With the new K3 printer Custom has reached the technological top in the table of POS and retail printers. It is the ideal product to print receipts, coupons, kitchen orders, invoices and tickets. K3 is an elegant and highly performing product, designed and conceived to suit any and all environments: be it a luxury fashion shop, a fine restaurant or a large warehouse. K3 is equipped with an avant-garde technological package, WiFi module, application notes for Android and a special feature to print from Apple devices, like iPhone, iPodTouch and iPad. Using the product is further simplified by the illuminated tactile feed and cover opening buttons, so that K3 is intuitive and performing as soon as you start working on it. In addition, a LED will illuminate to indicate that servicing is required. Moreover, when the paper roll is exhausted, the cover mechanism will open automatically, thus prompting the user to quickly and easily replace it. K3 can be wall-mounted in vertical position. K3 will render the experience at your venue unforgettable, from the first to the last moment.