News dalla rete ITA

28 Luglio 2025

India

BIG SHIFT: MNCS MOVING GCCS FROM EASTERN EUROPE TO INDIA

Be it steel giant ArcelorMittal, beer maker Heineken, BFSI giants Deutsche Bank or UBS, or even tech giants Google, IBM and SAP, among others, - they are all moving their global capability centres, in part or full, from Eastern Europe to India.UBS has already consolidated some of its tech operations from Eastern Europe into centres in Pune and Hyderabad. Deutsche Bank, on the other hand, is relocating risk and compliance work from Romania to Bengaluru and aims to scale its India headcount to over 10,000 by 2026, sources in the GCC enablement ecosystem said."MNCs that previously nearshored to Poland and other Eastern European countries like Hungary, the Czech Republic, and Romania are now hitting a dead end due to the diminishing cost arbitrage on account of escalating operational costs and limited scalability due to talent saturation," JoulesToWatts founder & CEO Priti Sawant says.SAP, which earlier operated out of Poland and the Czech Republic, has stepped up hiring in Bengaluru and Gurgaon, even as Wells Fargo is building out its AI and risk teams in Hyderabad. Intel too has beefed up its India engineering centres, pulling back slightly in Eastern Europe, they added.Google too is moving software engineering (Android, Chrome, and Cloud) as well as QA capabilities from its Krakow engineering hub in Poland, even as IBM is going for a strategic relocation of cloud services roles to India from its Warsaw hub, according to GCC enabler JoulesToWatts Business Solutions (J2W).ArcelorMittal has set up a GCC in Hyderabad to focus on digital, analytics & global support for HR, IT and finance, even as companies like Bosch, PepsiCo and BT Group are learnt to be deepening their India presence while streamlining their cost-efficient operations in Europe.Neeti Sharma, CEO, TeamLease Digital, says over the last 12-18 months, there has been a clear rise in GCCs shifting operations from Eastern Europe or expanding their presence in India as a strategic hedge."It's largely driven by a mix of geopolitical instability in Europe due to the ongoing Russia-Ukraine conflict, rising costs in countries like Poland and Romania, and India's growing strength as a mature, scalable destination for global delivery and innovation," she says.Already, 15-20% GCCs with a base in Eastern Europe are learnt to be actively exploring India as a long-term alternative. Estimates provided by GCC enablers suggest that over the next 2-3 years, over 500 new GCC setups or major expansions driven from Eastern Europe could happen here, as companies realign their global delivery strategies and double down on India for talent and innovation.According to J2W, Eastern Europe block houses over 1,500 GCCs employing 0.5 million techies and generating $42.3 billion in revenue. However, ANSR says the region houses about 800 GCCs and GBS including over 420 in Poland, more than 140 in Romania, over 105 in Czech Republic and over 110 in Hungary. (ICE NEW DELHI)


Fonte notizia: Times of India